A fair way to handle revisions, extra requests, and changed scope.
Website projects need room for useful feedback, but uncontrolled changes can affect time, quality, and cost. This policy explains how IQX reviews modifications clearly.
- Revision
- Impact review
- Approval
- Implementation
- Review
- before extra work
- Agree
- timeline and cost
- Build
- approved changes
How does IQX handle website modifications?
IQX separates normal in-scope feedback from modifications. If a request changes approved design, adds pages, adds features, changes structure, or needs extra technical work, IQX reviews the impact on cost, timeline, and scope before implementation.
Small in-scope refinements are handled during agreed review stages
Major changes require impact review and approval
Post-launch changes may be handled as support or new work
Good feedback improves the project. Uncontrolled scope changes slow it down.
The modification policy keeps changes fair. It protects the client from surprise costs and protects the project from late requests that disrupt quality or delivery.
Included Revisions
Small adjustments that fit the agreed scope and review stage can usually be handled within the approved process.
Modifications
New features, new pages, major redesigns, new integrations, or structural changes after approval are reviewed separately.
Post-Launch Changes
After launch, updates and improvements may be handled through support, maintenance, or a new project scope.
Modification Request Process
A clear change process prevents surprise costs, uncontrolled delays, and misunderstood expectations.
- 01
Request the change
The client sends a clear written request with the desired change, affected page, reason, and expected result.
Client role & result
- Client role
- Explain what should change and why it matters to the business or user.
- Result
- IQX can review the request without guessing.
- 02
Impact review
IQX checks whether the change affects design, development, content, SEO, timeline, testing, cost, or third-party dependencies.
Client role & result
- Client role
- Answer any clarification questions and confirm whether the change is essential.
- Result
- Both sides understand the real impact before work starts.
- 03
Updated scope or quote
If the request is outside the agreed scope, IQX may provide a revised cost, timeline, or written change note.
Client role & result
- Client role
- Approve the updated scope or decide to keep the original plan.
- Result
- No extra work is started without agreement.
- 04
Implementation
Approved changes are scheduled and completed according to the revised agreement or support route.
Client role & result
- Client role
- Review the implemented change at the agreed point.
- Result
- The modification is handled cleanly and fairly.
Revision Or Modification?
This simple comparison helps show why some feedback is part of the normal process while other requests need a separate review.
Text correction
- Usually Included
- Minor wording or spelling fix
- Needs Review
- Large rewrite across many pages
Design change
- Usually Included
- Small spacing, image, or style refinement
- Needs Review
- New layout direction after approval
Website structure
- Usually Included
- Adjusting an existing section
- Needs Review
- Adding new pages or a new navigation model
Features
- Usually Included
- Fixing agreed functionality
- Needs Review
- Adding forms, integrations, store logic, or automation
Post-launch work
- Usually Included
- Agreed support fix
- Needs Review
- New improvement project or ongoing maintenance
Examples of modifications
Modifications usually include work that changes the approved direction, increases effort, adds technical complexity, or appears after the relevant approval stage.
- New pages or landing pages
- New payment gateways, booking tools, CRMs, or APIs
- Major redesign after approval
Urgent changes
Urgent changes may be possible, but they can affect scheduling, cost, and other planned work. Priority handling is confirmed before the change begins.
- Confirm urgency
- Review impact
- Approve revised timing or cost
Related Services
Continue with the service details that fit your website or support needs.
Web Design And Development
Business websites, redesigns, responsive layouts, and conversion-focused structure.
SEO Services
Search-ready website structure, technical recommendations, and ongoing visibility support.
E-commerce Development
Online store planning, product structure, checkout flow, and platform support.
Hosting And Maintenance
Ongoing technical care, updates, website fixes, backups, and support plans.
Related About Pages
Read more about project planning, approvals, payments, and delivery.
About Us
Who IQX Solutions is and how we support UK businesses.
Working Process
How discovery, planning, content, design, review, and build move forward.
Delivery Process
Testing, approval, handover, launch help, and post-delivery support.
Payment Process
Quotes, deposits, milestone payments, invoices, and final settlement.
Frequently Asked Questions
Direct answers about scope, responsibilities, and the next step for your project.
01ModificationsWhat counts as a modification?
A modification is usually a request that changes approved scope, adds pages, adds new features, changes structure, introduces integrations, or requires major post-approval design changes.
02RevisionsAre small changes included?
Small in-scope revisions can be included during agreed review stages. The exact revision allowance depends on the selected package or project agreement.
03PricingCan modifications increase the price?
Yes. If a request requires additional time, features, testing, design, content, or technical setup outside the approved scope, it may require an updated quote.
04SupportCan I request changes after launch?
Yes. Post-launch changes can be handled through a support plan, maintenance agreement, or separate improvement project depending on the request.
Need to change an existing project?
Send the request clearly and IQX will help you understand whether it is a revision, support task, or new scope item.