Frequently Asked Questions

Website costs vary based on complexity and features. Simple business websites start from £800-£1,500, while complex e-commerce sites range from £2,000-£5,000+. We provide detailed quotes after understanding your specific requirements.

Yes! We offer flexible milestone-based payment plans. Typically 30-50% upfront, with remaining payments spread across project milestones. This makes quality web development accessible for businesses of all sizes.

No hidden costs! Our quotes include all development work. Additional costs only apply for extra features beyond the agreed scope, hosting (if chosen), domain registration, or premium plugins/themes.

Base price includes custom design, responsive development, basic SEO setup, contact forms, social media integration, 30 days of free support, and training on how to use your website.

Typically 2-6 weeks depending on complexity. Simple websites take 2-3 weeks, while complex projects may take 4-6 weeks or more. Timeline depends on content readiness and feedback speed.

Yes, we offer expedited delivery for urgent projects. Rush jobs may incur a 25-50% premium and require all content to be ready upfront. Contact us to discuss your specific timeline needs.

Delays are usually due to content or feedback delays from clients. We communicate proactively about any potential delays and adjust timelines accordingly. Company-side delays are rare but communicated immediately.

Yes, we offer secure UK-based hosting packages with regular backups, SSL certificates, and 24/7 monitoring. Hosting starts from £15/month and includes technical support.

Yes! All our websites are fully responsive and optimized for mobile devices, tablets, and desktops. We test on multiple devices to ensure perfect functionality across all screen sizes.

We implement SSL certificates, regular security updates, secure hosting, backup systems, and follow web security best practices. We also offer ongoing security monitoring services.

We create custom designs tailored to your brand and needs. While we may use frameworks for efficiency, every website is uniquely designed and developed for your specific requirements.

Absolutely! We provide 30 days of free bug fixes and minor adjustments after launch. All websites are thoroughly tested before delivery to ensure they meet our quality standards.

Refunds are prorated based on completed work. If you cancel early, you'll receive a fair refund minus any work already completed and resources invested in your project.

Yes, you can cancel at any time. We'll provide all completed work and issue a prorated refund based on the work completed up to the cancellation point.

Absolutely! We build websites with user-friendly content management systems and provide comprehensive training on how to update content, add pages, and manage your website.

Yes! We offer monthly maintenance plans that include updates, backups, security monitoring, content changes, and technical support starting from £50/month.

We work with businesses of all sizes! From startups and small local businesses to established companies. Our solutions are scalable and tailored to your business size and budget.

Yes! We build custom e-commerce solutions with secure payment processing, inventory management, and user-friendly shopping experiences. We work with platforms like WooCommerce and Shopify.

Yes! We include basic SEO setup with all websites and offer comprehensive SEO services including keyword research, content optimization, and ongoing SEO management.