Question 1

Is IQX a UK-based company?

Accepted Answer

IQX Solutions operates as a UK-focused digital services provider, delivering web design, development, SEO, and hosting services to businesses across the United Kingdom while working remotely and aligning with UK standards.

Question 2

Which areas in the UK do you serve?

Accepted Answer

IQX Solutions serves businesses across the entire UK, including London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Bristol, Nottingham, Sheffield, and Liverpool.

Question 3

What services does IQX offer?

Accepted Answer

IQX Solutions offers website design, custom web development, SEO services, e-commerce solutions, landing pages, and ongoing website maintenance for UK businesses.

Question 4

How much does a website cost?

Accepted Answer

Website costs vary based on complexity and features. Simple business websites start from £800-£1,500, while complex e-commerce sites range from £2,000-£5,000+. We provide detailed quotes after understanding your specific requirements.

Question 5

How long does it take to build a website?

Accepted Answer

Typically 2-6 weeks depending on complexity. Simple websites take 2-3 weeks, while complex projects may take 4-6 weeks or more. Timeline depends on content readiness and feedback speed.

Question 6

Do you provide hosting services?

Accepted Answer

Yes, we offer secure UK-based hosting packages with regular backups, SSL certificates, and 24/7 monitoring. Hosting starts from £15/month and includes technical support.

Question 7

Will my website be mobile-friendly?

Accepted Answer

Yes! All our websites are fully responsive and optimized for mobile devices, tablets, and desktops. We test on multiple devices to ensure perfect functionality across all screen sizes.

Question 8

Do you work with UK startups and small businesses?

Accepted Answer

We work with businesses of all sizes! From startups and small local businesses to established companies. Our solutions are scalable and tailored to your business size and budget.

Question 9

Do you provide SEO services specifically for the UK market?

Accepted Answer

Yes! We include basic SEO setup with all websites and offer comprehensive SEO services including keyword research, content optimization, and ongoing SEO management tailored for UK search behavior.

Question 10

Do you offer payment plans or financing options?

Accepted Answer

Yes! We offer flexible milestone-based payment plans. Typically 30-50% upfront, with remaining payments spread across project milestones. This makes quality web development accessible for businesses of all sizes.

Question 11

Can I update the website myself after it's built?

Accepted Answer

Absolutely! We build websites with user-friendly content management systems and provide comprehensive training on how to update content, add pages, and manage your website.

Question 12

Do you offer website maintenance services?

Accepted Answer

Yes! We offer monthly maintenance plans that include updates, backups, security monitoring, content changes, and technical support starting from £50/month.

Question 13

Will my website comply with UK GDPR requirements?

Accepted Answer

Yes. IQX Solutions ensures privacy policies, cookie consent implementation, and data handling practices aligned with UK GDPR standards.

Question 14

Can you help with e-commerce websites?

Accepted Answer

Yes! We build custom e-commerce solutions with secure payment processing, inventory management, and user-friendly shopping experiences. We work with platforms like WooCommerce and Shopify.

Question 15

Are there any hidden costs or additional fees?

Accepted Answer

No hidden costs! Our quotes include all development work. Additional costs only apply for extra features beyond the agreed scope, hosting (if chosen), domain registration, or premium plugins/themes.

Question 16

What is your refund policy?

Accepted Answer

Refunds are prorated based on completed work. If you cancel early, you'll receive a fair refund minus any work already completed and resources invested in your project.

Question 17

Do you guarantee your work quality?

Accepted Answer

Absolutely! We provide 30 days of free bug fixes and minor adjustments after launch. All websites are thoroughly tested before delivery to ensure they meet our quality standards.

Question 18

Can IQX redesign an existing website?

Accepted Answer

Yes. IQX Solutions redesigns and optimizes existing websites to improve speed, user experience, visual appeal, and conversions.

Question 19

How can I get started with IQX?

Accepted Answer

You can get started by contacting IQX Solutions through iqx.world for an initial consultation and project assessment.

Question 20

Do you provide training on how to use my website?

Accepted Answer

Yes! We provide comprehensive training sessions (video calls or in-person) on how to update content, manage your website, and use all features. Training materials are also provided.